Privacy Policy
Your privacy matters to us at polyntheris
Introduction
polyntheris Financial Services ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website polyntheris.com or use our financial data interpretation services.
This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable Australian privacy laws. By using our services, you consent to the data practices described in this policy.
Information We Collect
We collect information about you in several ways when you interact with our platform:
Information Type | Examples | Collection Method |
---|---|---|
Personal Information | Name, email address, phone number, postal address | Registration forms, contact forms |
Financial Information | Payment details, transaction history, investment preferences | Payment processing, service usage |
Technical Data | IP address, browser type, device information, cookies | Automatic collection via website |
Usage Information | Pages visited, time spent, features used, search queries | Analytics tools, user interaction tracking |
How We Use Your Information
We use the collected information for various legitimate business purposes:
- Providing and maintaining our financial data interpretation services
- Processing transactions and managing your account
- Communicating with you about services, updates, and support
- Personalizing your experience and improving our platform
- Conducting research and analysis to enhance our offerings
- Complying with legal obligations and regulatory requirements
- Detecting and preventing fraud or unauthorized access
- Marketing our services (with your consent where required)
Information Sharing and Disclosure
We may share your personal information in certain circumstances:
Service Providers
Third-party vendors who assist us in operating our platform, processing payments, or providing customer support under strict confidentiality agreements.
Legal Compliance
When required by law, court order, or regulatory authority, or to protect our rights, property, or safety of our users.
Business Transfers
In connection with mergers, acquisitions, or asset sales, your information may be transferred as part of the business assets.
Consent-Based Sharing
When you explicitly consent to sharing your information with specific third parties for particular purposes.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Restriction: Request limitation of processing in certain circumstances
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing of your information for marketing purposes
- Withdrawal: Withdraw consent where processing is based on consent
Exercising Your Rights
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days and may require verification of your identity.
Data Security and Protection
We implement comprehensive security measures to protect your personal information:
- Industry-standard encryption for data transmission and storage
- Regular security assessments and penetration testing
- Access controls and authentication protocols for staff
- Secure data centers with physical and digital safeguards
- Regular backup procedures and disaster recovery plans
- Employee training on privacy and security best practices
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Our retention periods vary based on the type of information:
- Account Information: Retained while your account is active and for 7 years after closure
- Financial Records: Retained for 7 years as required by Australian financial regulations
- Marketing Data: Retained until you opt out or withdraw consent
- Technical Logs: Typically retained for 12-24 months for security and operational purposes
International Data Transfers
Your information may be transferred to and processed in countries other than Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place through:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions recognizing equivalent privacy protection
- Binding corporate rules for transfers within our corporate group
- Your explicit consent for specific transfers
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
We use both essential cookies (required for website functionality) and optional cookies (for analytics and personalization). You can manage your cookie preferences through our cookie consent banner or browser settings.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we may provide additional notice via email or prominent website notification.
Privacy Contact Information
Privacy Officer
polyntheris Financial Services
Address:
52 Fourth Rd
Armadale WA 6112
Australia
Phone: +61 2 6231 1929
Email: info@polyntheris.com
Privacy Enquiries: privacy@polyntheris.com
Office of the Australian Information Commissioner
If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.